Privacy Policy

LALO Fine Jewelry respects your privacy and is committed to full transparency about how your information is used.

Last updated: April 2026

Who We Are

LALO Fine Jewelry operates the website www.lalojewelry.com and all related services. This store is powered by Shopify.

For any privacy-related inquiry:

Information We Collect

Depending on how you interact with our store, we may collect the following categories of information:

• Contact details — name, address, shipping address, phone number, and email address.
• Payment information — credit card and transaction details. Card details are processed directly by our payment provider and are not stored by us.
• Order information — items purchased, order history, and preferences.
• Technical information — IP address, browser type, device, pages visited, and time spent on the site.
• Communications — messages sent to us via email, WhatsApp, or contact forms.

How We Use Your Information

• Order processing — to confirm, produce, ship, and manage your orders.
• Customer service — to respond to inquiries, handle defects, returns, and sizing adjustments.
• Marketing — to send updates, promotions, and news — with your consent only. You may unsubscribe at any time.
• Site improvement — to analyze browsing patterns and improve the user experience.
• Legal compliance — to meet regulatory requirements and respond to court orders.

Sharing Your Information

We do not sell your information. We do share it with the following parties to deliver our services:

• Shopify — the e-commerce platform powering our store. Shopify processes data in accordance with its own privacy policy. Learn more: shopify.com/legal/privacy
• Shipping provider — to deliver your order to the address you provided.
• Payment processor — to securely process your payment.
• Legal authorities — only when required by law or court order.

Cookies

Our site uses cookies — small files stored in your browser — for the following purposes:

• Proper operation of the site and shopping cart.
• Remembering your preferences and recently viewed items.
• Anonymous statistical analysis of site traffic.
• Personalized advertising (via Shopify and third parties).

You may configure your browser to block cookies. Doing so may affect certain site features.

Data Security

We take reasonable measures to protect your information. However, no digital environment is completely secure — we recommend avoiding sending sensitive information through unsecured channels.

Credit card details are transmitted and stored exclusively with our payment processor, using full encryption.

Data Retention

We retain your information for as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce agreements. Information that is no longer needed is deleted.

Your Rights

Under the Israeli Privacy Protection Law (1981) and applicable international regulations, you have the right to:

• Access the information we hold about you.
• Correct inaccurate information.
• Delete your information — subject to legal limitations.
• Object to the use of your information for marketing purposes.
• Receive a copy of your personal data.

To exercise any of these rights: lalo4jewelry@gmail.com

Children

This site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this policy from time to time. Material changes will be posted on the site with an updated "Last updated" date. Continued use of the site after an update constitutes acceptance of the revised policy.

Contact Us

For any question, request, or to exercise your rights: