Yes. LALO's default is a certified natural diamond — formed in the earth over billions of years and accompanied by a recognized gemological certificate.

We also offer lab-grown diamonds — same design, same chemical and optical properties, at a more accessible price point. A great option for those seeking a larger stone within a set budget.

Chemically and optically — there is no difference. Both are pure carbon, rated 10 on the Mohs scale, with the same brilliance and durability.

The distinction is origin: a natural diamond formed deep in the earth over billions of years; a lab-grown diamond is created in controlled conditions within weeks. The practical difference shows in price and long-term market value — natural diamonds tend to hold their value better over time.

14K gold contains approximately 58.5% pure gold — more durable, ideal for everyday wear, and more affordable.

18K gold contains approximately 75% pure gold — richer in color, slightly softer, and considered more luxurious. Preferred for diamond jewelry due to the quality of stone setting.

Most LALO pieces are available in both 14K and 18K, in three tones: white, yellow, and rose gold.

Every LALO diamond can come with a gemological certificate from a recognized international laboratory. The certificate details the 4Cs — carat, color, clarity, and cut — and verifies that what's stated is exactly what you receive.

We also recommend insuring your diamond jewelry. Ask us about valuation for insurance purposes.

We work with a wide range of cuts:

• Round — the classic, most brilliant cut
• Oval — elongates the finger, very on-trend
• Cushion — romantic, vintage feel
• Emerald / Asscher — elegant and minimalist
• Radiant — maximum sparkle in a rectangular shape
• Princess — modern square cut
• Pear & Marquise — unique and dramatic

Not sure? We're happy to advise based on personal style, finger shape, and budget.

Simple process:

• Choose a design from our catalog, or describe your vision
• We'll be in touch to finalize the details — metal, diamond, size, finish
• Once you approve the final specs, production begins
• Your piece arrives packaged and ready

You're also welcome to reach out directly via WhatsApp or email — we'll guide you from the very beginning.

Most pieces are ready within 7–14 business days from order confirmation. More complex designs may take a little longer — we'll let you know in advance.

Absolutely. We're located at the Israel Diamond Exchange, 23 Tuval St., Ramat Gan. You're welcome to schedule a visit, see pieces up close, select diamonds, and consult directly with our goldsmith.

Consultations are free and with no obligation.

• Credit cards (including installments)
• PayPal
• Bank transfer

For details on installment plans or other arrangements, please contact us directly.

A few methods that work:

• Ask a close friend — they usually know
• Borrow a ring she wears on her left ring finger and have it measured on a ring mandrel (we do this for free)
• Press the ring into a bar of soap — it creates a precise impression
• Trace the inner diameter onto paper

Solitaire — one center stone, nothing else. A timeless design that lets the diamond speak for itself. Classic, clean, always elegant.

Side-stone — additional diamonds or gems alongside the center stone. Adds brilliance, visual size, and character. Can be pavé, halo, trapezoid, baguette, and more.

Neither is better — it all comes down to personal style.

We recommend starting at least 3–4 weeks before your planned proposal. This allows time for design, production, and delivery — with peace of mind to spare.

In a rush? Talk to us. In some cases we can expedite.

Once your piece is ready, standard shipping arrives within up to 3 business days. Express shipping is available for an additional fee.

You'll receive an SMS with a tracking number as soon as the package is dispatched.

Yes, gladly. You can collect directly from our studio by prior arrangement:

23 Tuval St., Israel Diamond Exchange, Ramat Gan

Self-collection is free of charge — and someone will be there to welcome you.

Yes. Every shipment is fully insured for the value of the piece. If a package is lost or damaged in transit — we handle it.

Every LALO piece comes with a 3-year warranty from the date of purchase, which includes:

• Professional cleaning
• Periodic inspection of settings
• Tightening of any loose stones

The warranty does not cover damage from wear and tear, breakage, chemical exposure, or work performed by an unauthorized third party.

Simple and effective home cleaning:

• Warm water with a few drops of mild dish soap
• A soft toothbrush to gently clean around the stone
• Rinse with clean water and pat dry with a soft cloth

• Showering, swimming in pools or the sea — chlorine and salt damage gold
• Spraying perfume directly onto the piece — chemicals degrade the finish
• Sleeping in delicate rings — leads to gradual distortion
• Storing pieces on top of each other — diamonds can scratch gold

It depends on the stage:

• Before production begins — cancellation is possible, subject to a small fee per Israeli consumer law.
• After production begins — custom orders cannot be cancelled.
• Ready-to-ship items — returnable within 14 days of delivery, unworn and in original packaging.

For full details, see our Returns & Exchanges page.

Contact us within 14 days of receiving the piece, with clear photos of the issue. Each case is handled personally — we're here to make it right.

Yes — this is a service we offer existing customers. You can return your original diamond and upgrade to a larger one, paying only the difference. Contact us for details and conditions.